2024 Global Customer Survey Results
CTM recently conducted our annual global customer survey to gather valuable feedback on various aspects, including customer service, technology, travel programmes, and travel trends & preferences.
Our customer feedback is invaluable to us. It drives our continuous improvement, innovation, and commitment to delivering exceptional service. Explore the key findings and insights for the coming 12 months which will help shape our products and services.
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Global Travel Service
CTM's global travel programmes are powered by a carefully crafted team of global service experts, identified for expertise and experience.
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CTM build customer-centric travel technology which is designed to enhance the travel experience for every stakeholder.
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We believe in the power of experiences that engage, excite and inspire people to perform. We call it “Connected Experiences”.
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