CTM’s Trip Proposal delivers efficiency gains in Asia
Trip Proposal is a proprietary CTM technology purpose-built solution to meet the distinct needs of corporate travel customers across Asia. In a region where offline bookings and pre-trip approvals remain a common requirement, CTM’s Asia tech hub identified a clear opportunity to modernise the quotation process.
The result is Trip Proposal, an AI-enhanced fare quotation tool designed to streamline consultant workflows, eliminate fare calculation errors and elevate the customer experience. More than just a quoting engine, Trip Proposal is transforming how travel consultants work, delivering measurable efficiency gains and freeing up time to focus on high-value, personalised service.
Why Trip Proposal Works
Here are four core benefits driving adoption and growth:
- Speed: Faster client approvals Vs traditional quoting
- Accuracy: Eliminates human error in fare calculations
- Standardisation: All quotes follow internal brand formats
- Capacity: Enables the automation of bulk requests
Real Impact in Hong Kong
Trip Proposal has already delivered substantial business outcomes:
- 40% reduction in quotation preparation time
- Increased service capacity
- Now used for approximately 50% of all fare quotations for customers in Hong Kong
Customer Impact
One of the strongest indicators of success for the Trip Proposal tool comes from a CTM customer, who is a global professional services company that has witnessed the following as a result of Trip Proposal:
- 40% reduction in trip quotation processing time
- 20% increase in confirmed bookings in one quarter
- Improved alignment between consultant delivery and customer demand
Following the success in Hong Kong, Trip Proposal is rolling out in Singapore, with Shanghai next on the roadmap.
Connect with CTM to see how our AI-enhanced quoting tool can save time, boost efficiency, and improve your travel management experience.
